Jones was born in New York City, the daughter of Indian sitarist Ravi Shankar, but she spent her childhood with her mother, Sue Jones, who moved to Dallas, Texas, when Norah was four. Jones attended the Booker T. Washington High School for the Performing and Visual Arts and the University of North Texas, where she majored in jazz piano. In 1999, two years into the program, Norah left for New York City, where she performed with the band Wax Poetic.
Norah Jones walked away from the Grammy Awards of 2003 with 8 awards, including best album of the year. Her sophomore album, Feels Like Home, was released on February 9, 2004. Rather than repeat the softer mood of Come Away With Me, her second album was more influenced by country music. Within a week of its release, Feels Like Home had sold over a million copies. In that same year, TIME magazine listed Jones among the Most Influential People of 2004.